Available from Update Management, Inc.

Listed below are the services Update Management, Inc. can perform for your association.
GENERAL OFFICE SERVICES
COMMUNICATION SERVICES
FINANCIAL SERVICES
ASSOCIATION MANAGEMENT

GENERAL OFFICE SERVICES

Office Environment

Quality office equipment
Professional office environment
Meeting space for clients

Telephone, Fax and Electronic Services

Professional answering of incoming calls
24 hour voice messaging
24 hour FAX capability
Fulfilling potential membership inquiry reports
Receive & distribute electronic mail
Internet web page monitoring

Mailing Services

Processing of all incoming mail
Labeling and mailing of publications
Processing of all outgoing mail

Clerical and Secretarial Services

Receptionist
Photocopying services
Activity and event registration
Ability to answer general association questions
Respond to new membership inquiries
Word processing & data entry
Filing

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COMMUNICATION SERVICES

Publication Design

Newsletters
Membership directories
Conference brochures and promotional pieces
Membership brochures and supporting pieces
Education promotional pieces
Special event publications
Stationery and envelopes
Logo design
Fliers

Production

Advertising design
Typeface matching
Color trapping
Graphic illustrations
Scanning
Optical character recognition
Copy writing
Typesetting
File conversion
Design production and printer coordination
Keeping within budget

Newsletters

Establish timelines
Collect and edit articles
Soliciting and organizing advertising
Data entry
Proofing
Work with committee on design and content

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FINANCIAL SERVICES

General Financial Services

Accounts payable
Coordinate with tax accountant on tax filings
Preparation of form 1099 MISC

Dues & Other Revenues

Invoicing and statements
Accounts receivable tracking
Financial recording to database
Checks and balance system

Banking

Account management
Deposits
Reconciliation

Financial Reporting

Chart of account maintenance
Statement of financial position report
Production of monthly profit and loss statement
Production of comparison profit and loss statements
Current vs. previous year profit and loss
Development of budget reports
Monthly transaction journals
Special reports as needed

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ASSOCIATION MANAGEMENT

General Management

Liaison to board of directors and committees
Prompt response to inquiries
Proper handling of correspondence
Liaison with national offices
Promote member benefits

Committee Meetings

Assist in organizing and scheduling meetings
Provide new ideas, history, budget information, limitations, audience, etc.
Record minutes of meetings
Research

Financial

Review and costing of accounts payable
Arrange for signing of checks
Review reports
Assist in development of annual budget
Oversee dues and other revenue billings
Event budgeting

Board of Directors Meetings

Site coordination
Help plan & prepare agendas
Record minutes
Financials
Preparation of packets
Reports as necessary
Plan board retreat

Member & Nonmember Database Management

Database design
Membership records are kept current
Provide membership reports

Meeting Planning/Conventions/Trade Shows

Site coordination and selection
Contract negotiation
Budget development
Develop promotional pieces
Establish timelines
Coordinate mailings
Event database and registration management
Help in development of topics and speakers
Arrange for speakers, fees
Coordinate signage
Provide attendee packets, name badges, etc.
Provide meeting attendance reports
On-site coordination
Obtain certification approval
Develop evaluation forms/Summarize results
Sell exhibit space
Coordinate with show manager when applicable
Develop and coordinate social activities
Arrange for spouse and children programs
Coordinate lodging arrangements
Coordinate travel arrangements

Special Projects and Events

Coordinate golf tournaments
Coordinate holiday parties
Implement awards programs
Implement certification programs
Conduct surveys
Develop and implement membership recruitment drives
Administer elections

Seminars and Education

Site coordination
Contract negotiation
Develop promotional pieces
Coordinate mailings
Develop timelines
Event database and registration management
Help develop topics and speakers
Arrange for speakers and fees
Coordinate signage
Provide name badges, materials
Provide meeting attendance reports
Provide on-site coordination
Obtain certification approval
Provide records to national offices
Provide evaluations and then summarize them

Member Benefit Programs

Research and implement new benefit programs
Cellular phone program
Insurance program

Directories/Rosters

Determine information to be provided
Work with committee on design
Gather data
Sell advertising
Proofing

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